Mentally well

Lyra Health

Lyra Essentials

You, your spouse/domestic partner, any household members and your dependent children outside the household (up to age 26) have unlimited, 24/7 access to a rich library of research-based self-care resources. Tap into guided meditations, how-to videos and mindfulness tactics for everyday life that cover a wide range of topics, including:

• Improving sleep
• Managing stress
• Thriving at work
• Seeking care
• Building resilience
• Strengthening relationships
• Parenting support
• Cultivating mindfulness
• Embracing identity

Lyra mental health support*

Lyra provides fast access to high-quality evidence-based mental health care. The first 12 sessions are free and available to you, your spouse/domestic partner, any of your household members and your dependent children outside the household (up to age 26). Following your online assessment, Lyra creates a care plan for you, designed specifically for your unique needs and lifestyle, which may include:

• Mental health coaching — Get to the root of your challenges with effective care from a mental health coach.
• Mental health therapy — Meet with a therapist for diagnosis and treatment of mental health conditions.

*Merck medical plan members enrolled in the Merck PPO with Horizon BCBS can continue therapy with their Lyra provider beyond the 12 free sessions, and access medication management, all subject to in-network deductibles and coinsurance. Please note: Guided self-care and coaching are not available beyond the 12 free sessions. Medication management sessions are not included in the 12 free sessions. Lyra’s pricing varies based on the provider and type of service. For details on the in-network deductible and/or coinsurance you will be expected to pay, go to the Medical and prescription drugs section of this site. For questions about Lyra provider session rates, contact the Lyra Care Navigator Team at 844-737-9423 or email them at care@lyrahealth.com.

Lyra complex care

If you or your loved one* is suffering with a complex mental health condition (post-traumatic stress, bipolar, eating or substance use disorders, etc.), Lyra now provides dedicated, high-touch support to help you coordinate end-to-end care. Lyra’s complex care solution helps you:

• Identify and navigate high-quality programs and facilities that are in-network and accepting patients
• Understand treatment options
• Coordinate with your medical plan
• Help deliver step-down therapy after the complex care ends

Treatment options may be virtual, in person or in a residential setting where an individual stays 24/7.

For more information go here or call Lyra at 844-737-9423.

*Loved ones include your spouse or domestic partner, any of your household members, and your dependents living outside the household (up to age 26).

For more information

Contact Lyra at 844-737-9423 or visit merck.lyrahealth.com (register using your personal email address).

If you don’t find what you need through Lyra, contact a Horizon Health Guide at 877-663-7258 for help locating a provider through the medical plan.

Was this helpful?